Failure to understand your customers’ needs and wants could result in ill-informed marketing strategies. And when your company can’t satisfy their demands, they’ll likely turn to your competitors instead. To prevent this, deploying a customer relationship management (CRM) system can make a world of difference.
“The first...of the new year,” is often a coveted title -- but not always. With a reputation as a hardware provider whose devices outshine its competitors in the field of cybersecurity, Apple certainly isn’t happy that “The first Apple malware of the new year,” was awarded so early on.
With Bring Your Own Device (BYOD) policy and a growing mobile workforce, business owners are looking for an agentless way to manage iOS devices, one that would be convenient and secure for both admins and employees. Thanks to G Suite’s latest feature, Basic Mobile Management, everyone can now work in peace.
One of the core principles of virtualized technology is the ability to quarantine cyber security threats easily. For the most part, vendors have been winning this security tug-of-war with hackers, but that may change with the resurrection of a long-dormant piece of malware that targets virtualized desktops.
Calendar sharing is one of those mundane yet vital components of effective scheduling. The task of sharing one’s calendar hasn't always been easy, and many wonder why. Microsoft has recently improved upon its calendar sharing features in Office 365 for all users, and here are some of the reasons you should accept the latest advancement with open arms:
Simplicity
Users’ first impression of the new model is that it’s much simpler.
Voice-powered AI systems are enjoying a resurgence. With improved bandwidth, both on desktops and on mobile devices, software vendors can easily relay complex voice commands to the cloud to be analyzed by more powerful computing software. Everyone has seen Siri do it on Apple phones, but how many realize that Android has its own AI, Google Now? If you’ve got an Android phone, pick it up and give a few of our favorite voice commands a whirl!
Before you can start playing with Google’s AI, you need to turn on the service.
Malware delivered via email should be the least of businesses's worries. Aside from common malware, businesses have to protect their VoIP systems from call jacking, eavesdropping, and denial-of-service attacks. So how exactly can you protect your business from these serious threats? The answer: a session border controller (SBC) with the latest security patches.
An intelligent personal assistant in the form of Google Assistant made searching much easier by letting you speak to it for all kinds of searches. If you've used this tool for a while now, you've probably noticed that speaking to your trusty assistant doesn't always work.
Ransomware, Trojan horses, spyware and malware are things small businesses like yours don’t ever want to come across. While the term cyber security was once thrown around to scare businesses into purchasing security software, today’s sophisticated threats can leave immense impact, something that antivirus solution alone can’t handle.
Over the previous months, you’ve probably heard about new and disruptive trends like virtual assistants, smartphones, and automation technologies. Some of these IT solutions may even be placed on top of your business priority list. However, with floods, fires, and power outages just around the corner, disaster recovery and business continuity plans should always have a place on your annual budget.