Blog

Better call quality with a dedicated circuit

It’s very frustrating for businesses with hosted VoIP (Voice over Internet Protocol) to experience bad call quality. Hosted VoIP is supposed to be more advantageous than traditional phone or on-premises VoIP systems, but many providers still can’t seem to guarantee landline call quality when it comes to voice calls.

Comparing Hangouts and Skype

Google and Microsoft have made huge strides with their communication solutions, Hangouts Meet and Skype for Business. Both products offer text, voice, and video chat, but each has unique features suited for specific businesses. To help you make a decision about which solution to install, we compare Hangouts Meet and Skype for Business features so you can see how they stack up against each other.

Workplace Analytics measures productivity

Microsoft’s MyAnalytics was designed for employees to monitor their individual performance. An updated version, Workplace Analytics, is a significant upgrade because it can be accessed by managers. It not only provides managers with insight into an individual employee’s performance, but it also helps them plan and create strategies around increasing productivity and improving employee output and engagement.