Many online collaboration tools are coming up with improved features for online communication. These include Microsoft’s Skype for Business and Google’s Hangouts Meet. Both are used for video calling, group chat, private chat, and file and image sharing.
Did you know that Microsoft has Workplace Analytics, a program that allows managers to assess the productivity of their staff using data gathered from email, documents, calendar, and other Office 365 applications? It’s an improvement over MyAnalytics, which only allowed employees to view their own data.
There are now more Macs than ever being used around the planet, thanks in part to the constant improvements to macOS that make it more powerful and less difficult to use. Moving data from a Windows PC to a Mac is now easier with the latest update to the Migration Assistant in macOS Mojave.
Google Chrome is the most preferred web browsers across the world. Unlike its competitors that take forever to load because of their media-heavy landing pages, Chrome is a minimalist browser that runs at top speed. But, like any expandable browser that allows features and extensions to be installed, Chrome can slow down because of the extra weight.
There are only so many hours in a workday, so making the most of your time is vital. If distracting websites, unorganized files, and cluttered inboxes prevent you from getting work done, consider these tips to better manage your time and stay productive at work.
If malware infects your computer, it would either crash at random, display annoying ads or notifications, or slow down. An Android device that has been breached by malware will not immediately show any signs of infection, unless it’s ransomware.
How does ransomware make it onto your Android device?
Like its desktop equivalent, mobile ransomware needs to be installed on your device before it can do damage.
AI-driven applications and cloud-based services have brought significant enhancements to many organizations. As time goes by, these technologies will become a necessity, especially when it comes to VoIP telephony, and here's why.
Contact center operations
Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need for human intervention
For example, AI-integrated VoIP systems can determine a caller’s personality, mood, and queries so calls are routed to the agent best equipped to handle them.
The term “serverless computing” conjures images of a world where business owners don’t need to purchase expensive hardware or configure complex software. Luckily, serverless computing isn’t just a dream — it’s completely real and is the next big thing in cloud computing.
In the software industry, continuous improvement is the name of the customer retention game. The behemoth Microsoft constantly churns out Office 365 enhancements, many of which are powered by artificial intelligence (AI). Here are some of the new and upcoming ones most likely to be useful in your business.
Business owners and managers are bombarded with large volumes of data on a daily basis and are increasingly having trouble making sense of it all. Today, they need cutting-edge solutions to generate reports and gain actionable insights to make smarter decisions.