Blog

Choose the right VoIP solution for your SMB

Many small- and mid-sized businesses (SMBs) turn to Voice over Internet Protocol (VoIP) as their telephony solution. This allows them to make calls either through the traditional desk phones (hardphones) or software-based phones (softphones). Find out the pros and cons of both phone options to help you pick out which is most suitable for your business.

Maximize your use of Office 365

Microsoft’s Office suite has come a long way since it became cloud-enabled. While you can still opt for the company's lifetime licenses, subscribing to Office 365 instead is the smarter choice.

Office apps and the files you create with them are accessible wherever there’s an internet connection, but that is actually the bare minimum that O365 offers.

Monitoring employees online: Is it right?

The choice to monitor your employees’ computers or not is a tricky one. While part of you may think it’s unethical, it could end up saving you hours of lost productivity or preventing a data breach. Here are some pros and cons of employee monitoring, and some tips to handle it fairly if you decide it’s right for your business.

How to tell if your Mac has a virus

Apple products often come with an air of invincibility, and through the years, they’ve shown resistance to threats in ways Microsoft computers aren’t privy to. This, however, does not mean that Macs aren’t invulnerable.
Viruses that affect Macs
There are four general virus types that hit Apple products, and their effects can range from merely annoying to downright destructive:
Adware
Adware are unwanted programs that bombard users with pop-up advertisements.

Get the most of Chrome with these extensions

The majority of internet users worldwide has chosen Chrome as the best web browser, and the Chrome Web Store helps enhance the browser’s features by housing thousands of powerful add-ons to enhance its features. But while it’s amazing to have so many choices, it can be quite overwhelming and time-consuming to pick the right extensions for your Chrome browser.

Productivity tip: Email automation

If you’ve ever received what looked like a personalised email from a huge corporation, there’s a good chance it was actually written using an email automation platform. This technology saves time and money while strengthening customer relationships, and contrary to popular belief, it is well within most SMB budgets.

Automate mundane emails to get more done

Everyone wishes we had more time to spend in a day. Between repetitive emails and seemingly endless meetings, it’s hard to find time for important tasks. Thanks to the increasing affordability of enterprise-level IT, however, SMBs can start getting at least half of those problems under control with email automation.

Android tip: Track your data use

Android devices are often most effective when they have a stable network connection. The problem is that many mobile networks limit how much data you can use during a subscription cycle. Instead of upgrading to a more expensive plan, consider paying closer attention to how and when you use data and scaling back.