Is your customer service department lagging in terms of quality? If so, it may be time to review the call quality of your customer service representatives. One of the best ways to do that is to use your Voice over Internet Protocol (VoIP) system’s call recording feature.
Note-taking is a vital skill in life. Whether you’re in a board meeting, conference, or lecture, you’re bound to list, quote, or summarize certain points in order to recall and better understand them later. Thanks to new technologies, you now have more ways to take notes than just using pen and paper.
Secure logins are a necessity in business, but managing so many user credentials can get tedious. The good news is that you can simplify your organization’s login processes without compromising security by deploying single sign-on.
What is single sign-on (SSO)?
Single sign-on allows you to use one username and one password to provide secure access to multiple websites.
Making an outstanding website is not just about aesthetics. It’s also about giving site visitors and customers a great user experience while they browse your products and services. Having a good website is especially important now that people spend way more time browsing and shopping online than ever.
It’s essential to have antivirus software installed on your business computers to protect these against viruses, malware, ransomware, and spyware, among others. However, not all antivirus programs are created equal. If you’re looking for the best antivirus software, consider the following points.
Android devices are becoming more powerful than ever, but these compact gadgets can have their shortcomings. To improve your Android experience, you should consider accessorizing your devices. The following list will give you some ideas.
Protective cases
No matter how careful you are with your Android device, there’s always a chance you can accidentally drop it.
Well over half of Americans save account passwords to an application or web browser, and at least as many also store private documents on their computers. That’s fine for people who take active measures to protect their data, but if you give away a computer, you surrender all control over it.
Hackers launch denial-of-service (DoS) attacks to render IT systems and networks inaccessible to intended users. Large corporations’ web servers used to be frequent targets, but nowadays, every business can become a victim. Hackers have also started launching attacks on Voice over Internet Protocol (VoIP) systems.
Sharing your calendar on Outlook is a great way to keep your team on the same page about specific events and workflows. Fortunately, Microsoft 365 makes doing so a lot simpler. Here are the ways to share or publish your calendar on different versions of Outlook.
Your company website’s main purpose is to create an initial impression on potential customers. And because first impressions last, your website needs to be visually appealing, responsive, and up to date with web trends. This is why careful thought — and a splash of creativity — are important when it comes to designing your business website.