Blog

VoIP call-quality issues explained

Most people have always assumed that a landline from the established local telco is what their office needs, but the new reality is that you have options. Now you can choose to make calls over the internet with VoIP (Voice over IP) and enjoy convenience, simple set-up, and all the features you’d expect from a traditional phone system, for less money.

Outlook gets new CRM add-on

Have you ever wondered how sales teams spend their time each week? According to Salesforce, on any given weekday an average sales representative spends more than 70 percent of their time managing emails. Since they are spending more than half of their working lives in their inbox, wouldn’t it be ideal if their customer relationship management software can be integrated into it? A newly released add-on called Lightning for Outlook may just be the answer.

What’s all the buzz about data?

If an IT consultant told you that backing up data is one of the most important things for your technical team to do well, you’d probably nod in agreement. But what if they suggested that your dirty data requires cleaning prior to utilization? One simple adjective like “dirty” may give you pause, and there’s a handful of other terms about “data” that you may not recognize either.

4 how-to’s for Android device printing

Communication is the heart of your small to medium-sized business; you write emails to customers, share documents and discuss projects with your teams over instant messaging apps, all when you’re on the move. But what if you’re trapped in an airport for hours and your colleagues need a document printed right there and then? Don’t panic.

Coming soon: 6 exciting updates to iOS 10

iOS 10 may still be in its beta stage, but Apple loyalists have grown accustomed to a level of hype in the months leading up to a new product release. Despite the announcements and presentations wrapping up last month, we’re just now getting wind of the unbiased opinions from developers who have courageously installed the upcoming version of iOS -- and the news is good.

5 new search and social media trends

In a day and age of constantly evolving internet technology, it’s our job to keep an ear to the ground at all times, because you just never know when something new might be making noise on the web. One area in particular where you hear constant clamoring is with SEO and Social Media methods, and today we’re looking at 5 of the most important trends impacting businesses.

VoIP redefines business calling

Traditional mobile calling plans may not be heading the way of the dodo bird quite yet, but there is a viable threat to their existence. The challenge comes from VoIP, and while it’s only in its nascent stages, it is foreshadowing a dark future for Telecoms’ costly monthly plans, sometimes spotty call quality, confusing invoices, and questionable customer service.