Blog

iOS 10.3: features and updates

Since late January, Apple has been teasing early adopters with iOS 10.3. Seven beta versions later, Apple has finally released the major update on iPhone, iPad, and iPod Touch devices. Apple seems to have taken the time to iron out the kinks with this update before releasing it to the public, and by the looks of things, it paid off! Here are some of the exciting new features from the update.

AI-based productivity coaching from O365

It seems like every quarter Office 365 is adding a new service that totally changes the way we do business. As we settle into 2017, Microsoft is granting businesses a machine learning-based tool for getting more out of your employee’s work day.
What is MyAnalytics?
Microsoft’s newest productivity offering is all about applying machine learning technology to your employees’ Office 365 data.

Personalizing service with video chat

Whether you’re a customer or a customer service agent, don’t you sometimes wish you could see the person you were talking to during a product or service issue resolution? Audio-only conversations can get the job done, but seeing the person at the other end of the line brings a whole new level of interaction that phone calls may be too limited to offer.

The wait for Microsoft Teams is over!

Slack is a well-known, cloud-based collaboration tool that helps your team communicate better and be more productive. Microsoft Teams is Window’s own version with a twist. It’s been reported that prior to its release, a gigantic update was rolled out that equipped Teams with a bevy of features that will definitely make a difference.

Check the list of free ransomware decryptors

We’ve gotten so caught up discussing ransomware prevention with our clients that we’ve neglected to mention that several strains have already been defeated. In fact, there’s a decent chance you can actually decrypt all your data for free. Always make sure to check these lists before responding to a cyber attacker’s demands.