Blog

Be prepared for disasters: Business continuity planning for SMBs

A major crisis can happen to any business, at any time, so it’s important to be prepared for when things go wrong. One way to do this is by creating a business continuity plan (BCP). In this blog post, we will discuss the importance of having a BCP and how it can help you keep your small- or medium-sized business (SMB) running during a crisis.

Update your passwords now

If you’re like most people, you probably have passwords that are easy to remember or use the same one for multiple accounts. But by doing either of these, you could be putting yourself at risk to cyberattacks. To ensure the security of your online accounts, follow the latest password guidelines from the National Institute of Standards and Technology (NIST), which we’ve outlined for you in this blog.

Keep your iPhone text messages private with these tips

October 14th, 2022 Apple

If you’re a business owner who relies on text messages to communicate with employees, clients, or customers, it’s essential to ensure the privacy and security of your messages. Unfortunately, there are many ways for others to go through your texts if they have access to your mobile phone.

Streamline your schedule with Microsoft 365

Microsoft 365 is chock-full of features that can help businesses stay organized and connected. One of these is the ability to share calendars with co-workers. In this blog post, we will walk you through the steps in sharing calendars using Microsoft 365.

What is Outlook?

Outlook is a personal information manager from Microsoft, available as part of the Microsoft 365 suite.

What is single sign-on and why should you be using it

If you use multiple applications and accounts for work, you know how frustrating it can be to have to enter different usernames and passwords for each one. That’s where single sign-on comes in.

What is single sign on?

Single sign-on or SSO is an authentication method that lets users access several applications and websites with a single set of login credentials.

Avoid these 5 common IT investment mistakes

Investing in new technology is a great way to drive business growth. For instance, purchasing new servers can boost your employees’ ability to multitask and their productivity, while subscribing to a project management solution can help everyone meet their deadlines.

7 Ways to keep your email account safe

Email is one of the most essential business tools today. It enables swift, efficient communication within a company and with their customers and partners. Email’s popularity among businesses is what makes it a target for hackers looking to get ahold of critical business and client information.

The benefits of call recording: Get more from your conversations

September 19th, 2022 VoIP

Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording.