How our Managed Disaster Recovery solution delivered reassurance of business continuity.
Peace of Mind with Managed Disaster Recovery as a Service.
Background
Based in South Wales, Cool Solution specialise in the bespoke design, installation and maintenance of air conditioning, refrigeration and ventilation systems as well as renewable energy solutions. Servicing customer across Wales, the South West and the Midlands, the business prides themselves on their in-house design expertise and exceptional levels of customer care.
The Challenge
Due to continued growth, Cool Solution highlighted the need for a scalable backup and disaster recovery plan to help future proof their business whilst ensuring the safety of their data and security of their servers. The solution needed to protect from a variety of unforeseen circumstances to guarantee uptime, diminish costly data loss and maximise productivity in the event of a natural disaster, cyber-attack or human error.
The Solution
- We installed a backup solution to ensure the routine copying and archiving of all data stored on their onsite servers
- This also included a disaster recovery system capable of automatic retrieval of all data, files and server information to Intelligent IT’s cloud based data centre
- The solution encompassed both on premise and cloud-based systems to ensure the protections of both physical and virtualised servers
The Results
As a result of the upgrades to the businesses backup and disaster recovery solution, Cool Solution have benefitted from reliable protection from a host of possible operational outages, guaranteeing peace of mind in the event of unforeseen circumstances. By proposing a solution that encompassed both the backup and recovery of on premise and cloud based servers, Cool Solutions have the advantage of end-to-end business continuity, ensuring the fast and efficient retrieval of vital business data.
“Intelligent IT took time to understand us as people, our business model and goals. They worked to deliver a solution that ensures we can work with the minimal disruption to our business in the event of a disaster and back this up with exceptional support.
From the outset we have been impressed with Intelligent IT’ knowledge, experience and advice and ongoing treatment of us as a partner rather than just a client.”
Tony Williams, Director