When a technology is released on the market that promises to cut the expense of your old technology in half, it certainly can raise some eyebrows. We all know, when a deal sounds too good to be true it usually is. So when it comes to VoIP, and its wild claims of radically reducing phone costs, what’s the catch? For many business owners who jumped into a VoIP system without a plan or chose the wrong service provider, there can be a big one.

Many businesses today are implementing Voice over Internet Protocol (VoIP) phone systems in their office, to replace traditional phone lines - and for good reason. VoIP provides significant advantages, including the ability to make and receive calls from anywhere and at any time, cost savings, a more reliable signal, and more.